How do I change my billing information?
If you need to change your billing method or billing cycle, please file a technical support request via your Control Panel -- select the "Billing Related" category. You may submit new credit card information securely in the Control Panel under Account Info/Billing.

What methods of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, U.S. checks, U.S. money orders and International money orders. Check payments require a minimum of a quarterly payment. If you would like to pay monthly, you can do so using your credit card.

How do I cancel my account?
Please file a tech support request in the Control Panel, selecting the "Billing Related" category. Be sure to state the effective date of the cancellation request.

How do I reactivate my suspended account?
If you would like to reactivate your suspended account please contact the Billing department to arrange payment for the account. You will need to pay a reactivation fee, all outstanding hosting charges and all pending hosting fees before the account will be reactivated.

What is the best way to contact the Billing department?
To contact the Billing department, file a technical support request in the Control Panel under the "Billing Related" category.