Do I own the domain name?
Yes, you are the owner of the domain name. If you move your domain name to another web host, you are still obligated to pay DotXtra! the annual domain name fee.

Is my domain registration information public?
Yes, the contact and registrant information on a .com, .net, .org, and .edu domain name is public record in the universally available Whois database. This is something over which we have no control, and a domain name cannot be registered without all the required fields of contact information being complete. Other countries and other domain registration authorities may have other policies.

How do I manage my OpenSRS domain information?
Customers who purchased their domain name from DotXtra! can manage domain ownership information in the Control Panel under Account Info/Billing. The "Manage OpenSRS Domains" link will only be shown if you have an OpenSRS domain or domain pointer.

I now host my web site with a new company. How do I manage the domain name I purchased?
Customers who originally purchased their domain name through DotXtra! but have since moved to another hosting company can change their DNS server information and domain ownership information by logging into the Control Panel with the userID and password assigned to them.

How do I transfer my domain name to DotXtra! if it is registered with Network Solutions?
Click on the "I am transferring a domain name that I already own" button on the DotXtra! account signup form. We will send a template to Network Solutions asking for the domain name to be transfered. Network Solutions will then send an email to the administrative contact for the domain name asking them approve or disapprove the transfer request.

How do I transfer my domain name to DotXtra! if it is registered with a company other than Network Solutions?
Most other registrars such as Register.com use a login name and password system to do transfers. Login to your account at your registrar's web site and change the names and numbers of the Domain Name Servers (DNS) for your domain name to our DNS information.

Can DotXtra! host a non-U.S. domain name?
Yes. However, you are responsible for registering the domain in the country you wish. We can only register .com, .net, and .org U.S. domain names. Click here for links to every country's domain registration authority.