Customer Support
DotXtra is committed to provide our customers the best service possible using the resources available in our website, and through our friendly customer support staff. We have attempted to provide a useful sets of information in this "support center" designed to assist customers in anyway possible, including all functions relating to technical help and billing assistance.

Email FAQ
Add Account
Delete or Modify Account
Web Statistics Log Files
Analog or Webalizer Statistics
Outlook Express
Outlook 98
Outlook 2000
Netscape 4.0
Netscape 3.04 (Mac)
Eudora Pro 5
CuteFTP
WS_FTP
Fetch (Mac)
Frontpage 98
Frontpage 2000
GoLive 4.0
Dreamweaver 4.0
FTP Using Your Web Browse
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General FAQ
Transferring a Domain Name
FormMail
Visitor Counter
Server Errors
Connectivity Problems
MySQL
MySQL Tools
CGI
PHP
Server Side Include (SSI)
Password Protector
Scope of Technical Support
Customizing .htaccess and
  404 Errors
Default Document Names
Beginner's Guide
 
Billing FAQ
Additional Fees